Recruitment process outsourcing (RPO) is a form of business process outsourcing (BPO) where an employer transfers all or part of its recruitment processes to an external service provider, according to the Recruitment Process Outsourcing Association (RPOA).
An RPO provider can provide its own or may assume the company’s staff, technology, methodologies, and reporting. In all cases, RPO differs greatly from providers such as staffing companies and contingent or retained search providers in that it assumes ownership of the design and management of the recruitment process and the responsibility for results.
Why consider RPO?
Today, the recruiting environment is rather complex. In order to effectively recruit top talent, you need to navigate a tight labour market, become proficient in a set of relevant technologies, and manage and nurture candidates and hiring managers. RPO providers are subject-matter experts; talent acquisition is their core competency. They know how to navigate the recruiting environment, stay current with the latest recruiting technology, and have the resources to scale recruiting capacity to meet hiring demands. RPOs bring people, technology, process, and metrics into a talent acquisition function.
"The number one reason companies succeed, struggle, or fail directly correlates with who they hire.”
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